Android, iOS, and Web App

• Added email verification
• Added the ability to hide the email login option
• Significant under-the-hood improvements

Admin Portal

• Added new user profile page
• Added the ability to send password reset emails for any user in your organization

New Features

• Provider shift scheduling
• User onboarding flow

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Updates

• Added Provider incoming call backup text notification setting
• Added return to active call button on consultation summary page
• Added network strength indicator to new request page
• Patient consent can now be configured in the admin portal
• Various small fixes and improvements

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Bug Fixes

• Fixed incorrect login error messages from displaying
• Fixed incoming call facility name not displaying properly

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Updates

• iOS call ring stability improvements

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Updates

• Improvements to video connection stability
• Minor login UI updates

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New Features

• Latest patient vitals are now available for providers
• Added support for multi tenant user accounts

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Updates

• Added ability to manually add ICD-10 codes
• Billing code selection is no longer case sensitive
• Many UI tweaks to enable more content to be displayed
• Improved over the air patch updates install flow
• Improved handling data validation errors
• Always allow caller to confirm order even if consultation is submitted to billing
• Added ability to request a password reset from the settings menu
• Various small fixes and improvements

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Bug Fixes

• Fixed a bug where sometimes EHR data may not load correctly on first attempt

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Bug Fixes

• Fixed a bug not registering iOS device to receive native calls when logging back in as a provider
• Fixed a bug on iOS where occasionally the microphone would not work when answering a call from the native call system
• Fixed a bug where occasionally the native iOS call will remain active after the in app call has ended

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Updates

• Improved video call handling
• Added the ability to submit call feedback from the provider notes page

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New Features

• Added a call feedback / rating system at the end of a call

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Updates

• Extended device screen timeout when making a new call request
• Added facility name to incoming call modal
• Updated chief complaint block to call details
• Added the ability to request AV permissions from the login page
• Improved logic to handle call connection issues and reconnect attempts

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Bug Fixes

• Fixed a bug causing providers to get logged out of the app sometimes when answering a call through the native iOS call system
• Fixed providers able to change the order after it was submitted without first cancelling the order submission

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Updates

• Updated video call stability

Updates

• Providers will see more descriptive patient data errors
• Under the hood improvements to support better video calls

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Bug Fixes

• Fixed a bug where facility list will not update on signing out and signing back in with a different account

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New Features

• Providers can now setup to be notified of a missed call by email and a phone call
• Provider physical exam card has been overhauled to use pertinent list

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Updates

• Provider can now modify an order after it has been initially submitted (will require Caller to confirm order again)
• Callers are required to set a pin code on first login
• Callers app will be locked if app is put into the background
• Added provider linked EHR accounts expiring notifications
• Updated billing code list
• Many under the hood improvements and optimizations

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Bug Fixes

• Fixed a bug where the patient request button would clip into the chief compliant textbox on smaller screens
• Fixed provider order text being lost on switching panels on mobile
• Fixed fonts not loading correctly on certain web browsers

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New Features

• Landscape support on iPads
• Can update user first and last name on the settings page
• Providers can now mark consultations as not billable
• Multi tenant provider support with email based login

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Updates

• Caller pin code updated to be stored in the cloud
• Initial caller pin setup flow improved
• Always display sign out button on pin screen + currently signed in user
• Chief compliant added to provider call screen
• Provider call screen now supports 3x3 layout on large displays
• Providers previous consultation page updated to support pending and completed tabs
• Added a join call timeout check
• Added requester to request page
• Window resizing performance improvements

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Bug Fixes

• Fixed edge case where provider would remain busy with no active calls
• Fixed a bug causing issues signing out from pin code screen
• Fixed provider soap note generation stuck on missing transcript

New Features

• AI SOAP note generation for providers
• Link ICD-10 codes to billing codes for providers
• Added chief compliant to note page for providers

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Updates

• Added user position throughout the app
• Pin lock screen will display for caller on app restart and on request cancel
• Various improvements under the hood

New Features

• Added native iOS call support

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Updates

• Many under the hood improvements

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Bug Fixes

• Fixed notifications sometimes not working on mobile
• Fixed scrollers not working on mobile on the provider call screen
• Fixed certain search box results not displaying correctly on mobile

New Features

• Added over the air patch support for Android and iOS
• Added support technology to aid in user debugging
• Added patient consent form
• Added SOAP note page
• Added billing and ICD-10 codes

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Updates

• Previous consultations list broken into "Pending" and "Completed" sections
• Updated consultation home screen cards

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Bug Fixes

• Fixed callers becoming stuck on mobile devices when provider ends the call first

New Features

• Added PIN code lock to lock app down after a patient call
• Added a new settings page
• Added the ability to upload a profile picture
• Added join active call button on homepage when there is an active call ongoing
• Adding support, privacy, and terms links

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Updates

• When a provider ends the call it will also end it for the patient/caller
• Selecting a new facility on a visit request will now clear the previously selected patient
• Added provider post call screen and require them to submit an order before proceeding
• On caller post call consultation screen, they will now be required to confirm order before finishing
• Consultation card UI updated to include caller/provider details, allow caller to confirm order, and display notes for the provider
• Incoming calls will now show who the callers name and profile picture
• When a caller is attempting to connect with a provider, it will now also show their profile picture
• Provider order and notes text boxes now automatically upload
• Various other minor changes and improvements

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Bug Fixes

• Fixed the iPad floating keyboard from breaking the UI
• Fixed the previous missed call provider from receiving the call for the next provider
• Fixed delayed end of ringing when getting a call on two separate devices and call is answered on one of them

Closed beta release